We have 6 Sonos speakers: Three Play: Ones and three Sonos Ones.
Using S2 app.
3 of the speakers work. 3 say they need to be updated but we get stuck in error 30. We have tried:
deleting and reinstalling the app
turning them off and on
rebooting the router
plugging them directly into the router
Factory resetting them all
We spoke with Sonos support for an hour today and got nowhere because they kept telling us to repeat the steps we’ve already done. We feel like we are stuck with really expensive doorstops.
Please help before I throw them all away. I would return them to Costco, but the only 3 that work came from there.