I purchased the Sonos Speakers because of the ability to enjoy my music on the Sonos speakers. Well, that is not happening and I am not happy right now.
This posting is for those who have Sonos.com speakers. I have recently attempted to download the Windows Controller for my desktop. It states that it can't find the existing version of the music. I have uninstalled the application and reloaded the application. I was reading in the Sonos Community that this has been happening for a while now. So my question to Sonos, if the controller isn't working correctly why do you still have the application on your website.
Looking at your Board of Directors, you have a pretty smart team, so why hasn't someone come up with the fix.
So if you are having the same problem with the Windows Controller, don't waste your time on the Sonos Community, take it right to the top. Send an email to Patrick Spence, CEO, Patrick.Spence@sonos.com
Also, copy your letter to the investor relations
Investor relations contact
Attn: Investor Relations
614 Chapala Street
Santa Barbara, CA 93101