Sonos One: Voice control for Sonos is not supported in your country, yet

  • 5 October 2017
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Anyone can shine a light on the Sonos One being sold in China?

I am an expat living in Shanghai with my family and see the Sonos One being announced in the official Sonos e-shop on Tmall. But no mention of the Alexa skill, if I guess the description correctly.

Would I be able to buy this device locally (vs. importing from e.g. USA) and use it with Alexa in English? My home network is routed over a VPN to access certain pages otherwise not available in China, if that matters (unlike google, amazon is not blocked in China).

I'm fine with not being able to get an Uber (Chinese DiDi pretty good anyway), but controlling my music and the lights would surely be nice...


Hi captain_alex. You are in the same boat as the rest of us.
Sonos does not want to clearly say if it will be possible or not, but we can be optimistic it will work.
Their position is understandable, since they are collaborating with amazon on this project and they can't publicly endorse workarounds that would make amazon unhappy.
Amazon stance is pretty incomprehensible, anyways.
If you route your entire home network to a supported country, have an amazon account supported in an alexa supported country (germany, usa, uk) and speak english/german YOU SHOULD BE GOOD.

SONOS has not confirmed or denied so far, and I expect it to stay this way. Maybe it's wise to wait for release so that other user can test it, if alexa is the main reason you want to purchase one.
Anyone can shine a light on the Sonos One being sold in China?

I am an expat living in Shanghai with my family and see the Sonos One being announced in the official Sonos e-shop on Tmall. But no mention of the Alexa skill, if I guess the description correctly.

Would I be able to buy this device locally (vs. importing from e.g. USA) and use it with Alexa in English? My home network is routed over a VPN to access certain pages otherwise not available in China, if that matters (unlike google, amazon is not blocked in China).

I'm fine with not being able to get an Uber (Chinese DiDi pretty good anyway), but controlling my music and the lights would surely be nice...
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There are more features like traffic, uber. I do not live in a big city in Sweden but honestly I don't need to ask the weather I just look outside the window hehe 🙂. But I agree that Amazon should let us use it in English. You and me might not be their most common user. I guess that The Netherlands just like Sweden is very slow on the home automation concept. I might be wrong but in Sweden people that I show Alexa+Philips hue thinks they are in the future. I'm like: - "why live in the 90's when you can live in 2017". My grandma almost got herself a heartattack when I turned the lights on by voice and shutting of the tv the second after haha. Amazon are pioneers but will soon be passed by Google and Apple if they do not step ut. I like Amazon but the Echo have already been out in the U.S for several years and Sweden doesn't even know what it is.

To finish of this thread I will buy the Sonos One and keep build my Sonos network of speakers and keep amaze my friends.


Ahaha dude. I dont need to ask the weather in NL because 1) it's always raining 2) weathercast over 3 hours is completely unpredictable

Well that is the weird part then, The Netherlands is very advanced in this regards.
Philips is a dutch company and lots of houses have their smart light bulbs!
Same goes for adoption of Nests and Electric cars.

There are two main reasons why amazon is not investing in the netherlands:
1) When amazon was still expanding the dutch were smart and came up with their own online stores like coolblue or bol.com
I'm originally from Italy and was shocked when asking around I realised that nobody here uses amazon. Then I checked amazon.nl and there is literally nothing there! Amazon lost the war in this country by not showing up in time. You can use amazon.de, but no prime or any of those things
2) Dutch is a language spoken by a ridicule minority of people in the world. Makes no sense for them to invest in it. English and german were solid first, next will likely be spanish and french, maybe Italian next? I don't see them trying to enter the chinese market. I guess Japan also is in the plans.

In any case you are right in saying that they will be eaten alive by the other big guys.
I would not worry about Google since they are the slowest on earth in selling their stuff world wide. But apple, oh boi.
Apple will sell their homepod in half the world in less than a year. The only defense google and amazon have is apple pricing.

In any case, glad to have found some sort of an answer to the original question. Enjoy guys! Looking forward to October 24
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There are more features like traffic, uber. I do not live in a big city in Sweden but honestly I don't need to ask the weather I just look outside the window hehe 🙂. But I agree that Amazon should let us use it in English. You and me might not be their most common user. I guess that The Netherlands just like Sweden is very slow on the home automation concept. I might be wrong but in Sweden people that I show Alexa+Philips hue thinks they are in the future. I'm like: - "why live in the 90's when you can live in 2017". My grandma almost got herself a heartattack when I turned the lights on by voice and shutting of the tv the second after haha. Amazon are pioneers but will soon be passed by Google and Apple if they do not step ut. I like Amazon but the Echo have already been out in the U.S for several years and Sweden doesn't even know what it is.

To finish of this thread I will buy the Sonos One and keep build my Sonos network of speakers and keep amaze my friends.
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I mean, the only location restricted feature on alexa is what is the weather, and you can just say "alexa what is the weather in Rotterdam, Netherlands" and it works. Amazon restrictions are simply retarded, there is no better way to put it.
They will support the Netherlands and Sweden maybe in 5 years. I mean they don't even support all english speaking countries!!!
Who cares about dutch and swedish, together it's less than 30 million people. Just let us use the damn thing in english AMAZON!!!!!!
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Sonos One is nothing more than a connection to Amazon's Alexa. You should expect to see the same regional restrictions regardless of how you access it. Please keep this in mind for everyone ordering outside the currently supported areas.

The only way Sonos One will be different from current "Echo" devices is that Sonos intends to add other assistants such as Google in the future. That would potentially give you more options.


Well then I will order a Sonos One since I dont care about location based features. Would love to but since it is limited for me in that way I use it for home automation which thankfully doesn't need my location.


Same goes for me
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Sonos One is nothing more than a connection to Amazon's Alexa. You should expect to see the same regional restrictions regardless of how you access it. Please keep this in mind for everyone ordering outside the currently supported areas.

The only way Sonos One will be different from current "Echo" devices is that Sonos intends to add other assistants such as Google in the future. That would potentially give you more options.


Well then I will order a Sonos One since I dont care about location based features. Would love to but since it is limited for me in that way I use it for home automation which thankfully doesn't need my location.
Hello there, everyone.

Thanks for reaching out. Amazon Alexa is working with Sonos One in the US, UK, and Germany at the moment, but we don’t support any other countries just yet. We wouldn’t recommend trying voice out in other countries, but if you have a Sonos One elsewhere in the world it’ll work great with Sonos, just not for voice. It’ll also be voice ready when services become available in your country.
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Sonos One is nothing more than a connection to Amazon's Alexa. You should expect to see the same regional restrictions regardless of how you access it. Please keep this in mind for everyone ordering outside the currently supported areas.

The only way Sonos One will be different from current "Echo" devices is that Sonos intends to add other assistants such as Google in the future. That would potentially give you more options.
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I live in Ireland so I have the same issue. I have an echo dot which works ok. I can see the Sonos skill in the Alexa app but I can't "enable" it. When I click the enable button, instead of getting a page where I enter my Sonos account details, I just get a blank screen.

This is what I get when trying to enable it.

Sonos Beta
Add your Sonos Speakers to your account
You must link speakers to (email@gmail.com) before you can add this Skill.

Go to More> Settings> My Sonos account in the Sonos app to link to your speakers. (If you do not see My Sonos account, your Sonos system must be updated.)

Log in with another account
I've fixed the problem
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I live in Ireland so I have the same issue. I have an echo dot which works ok. I can see the Sonos skill in the Alexa app but I can't "enable" it. When I click the enable button, instead of getting a page where I enter my Sonos account details, I just get a blank screen.
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FergieBergie check my post here as well for answers https://www.reddit.com/r/sonos/comments/74hr0w/sonos_one_in_nonenglish_country/

I am following your post aswell 🙂. That is good news. If it comes down to it I will buy one and test it myself. I have been waiting along time for this.
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FergieBergie check my post here as well for answers https://www.reddit.com/r/sonos/comments/74hr0w/sonos_one_in_nonenglish_country/
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Let's hope so!!! As far as I can see on the sonos app (without a spaker), there is no country setting in there. So this would mean that it's only a matter of linking the amazon account to the sonos app. I would say that if the alexa set up works already, there is no reason for it to then not work on the sonos one. I hope somebody from the company replies
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I am not sure but the Alexa skill for Sonos is available to me. The skill seams to be us, uk and germany only according to Sonos but I can see it and actually start the linking but I have no speakers so I cannot try. I honestly think it will work.