Hi guys, I am sure you are aware of the problem regarding the issue with Alexa compatible Sonos Speakers not responding to commands via the Alexa Sonos Skill App.
I have 2 Beams and a One. All three speakers were working perfectly with Alexa until approximately one week ago, and now they aren't. There is absolutely no response from any of the speakers or Alexa once a command has been given. I have been through the processes suggested on line and wasted a significant amount of my own time trying to rectify what appears to be a problem with Sonos or the Alexa Skill App, however the problen still remains. I spent a lot of money on these speakers as one of the main requirements I wanted was connectivity with the speakers and Alexa thus enabling me to control my other smart devices such as lights, plugs etc. This has been going on now for around a week. Can you provide information to the Sonos community as to what is being done to rectify this problem.
Regards
Tom
Best answer by Ken_Griffiths
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