Getting Ready for Sonos One

  • 2 October 2017
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If you’re as excited about the new Sonos One as we are, you’ll want to make sure you’re ready to go the moment you pick it up on the 24th. Here’s everything you need to know to be all prepped for the release of the Sonos One.

  1. On your mobile device, download the Amazon Alexa app from the Apple app store or Google Play. This app is going to be used to control some basic Alexa services, such as picking a default music service from the Alexa supported services.
  2. Create an Amazon account, if you don’t have one yet. Just click Sign In and Start here where it asks if you’re a new user.
  3. Update all your Sonos devices to version 8.0 by checking for updates inside the Sonos app.

That’s it! You’ll be ready to go the moment your Sonos One gets to your home. If you’d like to read more about Alexa and Sonos, check out this page on using other Alexa enabled devices with Sonos, and this one too on How Alexa Works With Sonos.

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80 replies

Meanwhile, Apple tries to keep up. :D



Don’t get too excited. The Sonos One is buggy as hell and I doubt the HomePod will be. It will also have better sound quality than the Sonos One.
Plus speakers are just another product to Apple not their only product.
I got two Sonos Ones but even the things they say work fail repeatedly. They better get an update out fast.
Do you not see all the complaints here?
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I'm not seeing a lot of positive feedback on these boards regarding Alexa and Sonos One but personally I have had no issues setting up my dots a couple of weeks ago and my new Sonos One today. All went smoothly and is working perfectly. Yes the 'ducking' can be annoying if you are listening and the kids ask Alexa something in another room and I can see why the current lack of Spotify integration is both surprising and possibly a misfire by Sonos but, within the current limitations of the beta release, I ask Alexa for something and she delivers.
I'm not denying that people are having difficulties. I have had echos pretty much since release and I know they can be buggy but a lot of people seem to be expecting things from the integration that were never stated or they have not done any research before laying down their money.
So, if only for the sake of balance, well done Sonos on a good beta release and I look forward to developments in future releases.
Now about that white background on the app.......
Userlevel 1
Already disappointed. So I have 3x Play:1 and have to buy two Sonos One for stereo in living room? Also what genius has come up with "touch control" instead buttons? That is like complete nonsense - nobody asked for it, it's completely unpractical and hasn't work on NO device better that buttons with tactile response except phones where you manipulate content - I loved that I could find buttons by touch when the I have Sonos on shelf, or next to couch without need of visual feedback - now I touch somewhere on top without look and who knows what it will do. I can't really imagine no one who will go to stare on top of speaker to find "where" to touch it.

Will there be version 1.1 which will pair for stereo with Play:1 and have buttons?
Meanwhile, Apple tries to keep up. :D

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I guess the SONOS ONE still doesn't have Bluetooth

FYI - It also lacks mHBC (magnetic human body communication), so we're stuck with these relatively high power cost transmissions.
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Thanks Ryan. That's certainly a disappointment as Deezer Elite is a fantastic lossless (FLAC) subscription service and the music on my NAS is all in FLAC format as well. Any plans on the roadmap for voice control for local NAS and Deezer Elite?
No specific ones I can share today. But we'd love to bring all services and voice to Sonos.
Yes, understandably. You guys have done a great job and naturally I imagine that more capability will follow. For me, integration of voice support for local NAS and Deezer Elite and Napster will be the only reason to add a new SONOS ONE to my already extensive SONOS eco-system. I'm patient, everything SONOS does has been worth the wait.
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I really hope you will reconsider the ability to use a Sonos One in stereo with a Play 1. I understand the sound may not be perfectly matched but I’m betting it would be close enough for most of us. I saw your suggestion about using an echo dot with a pair of Play 1’s instead, but I’d really like the option of using Airplay when it’s available.
Wait. Allow me to amend that answer slightly, please.

1) Yes, they can, but have to be initiated from a controller at this point, not voice control. This is a function of the system, not the speaker itself.
Just to be ultra clear, it's the Sonos One. Not Sonos 1. I think the naming is to clearly differentiate it from the PLAY:1.

No, there's been no announcement yet about further products with the array of microphones. I'd assume that if they wanted to get such a thing out by Christmas, it would have been announced already. My assumption would be that if such a plan exists, it would be well in to next year.
I can’t find anywhere that the wake word can be changed on the Sonos One - has anyone been able to?
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I can’t find anywhere that the wake word can be changed on the Sonos One - has anyone been able to?

Same here, stuck with Alexa. Is yours working other than that? Mine won't play anything and other skills don't work.
Yes fine apart from that
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I'm not seeing a lot of positive feedback on these boards regarding Alexa and Sonos One ... well done Sonos on a good beta release

Where were we told that the Sonos One, a reasonably pricey piece of hardware, was a beta release? Hardware on sale in dealers is not usually in a beta state.


Where were we told that the Sonos One, a reasonably pricey piece of hardware, was a beta release? Hardware on sale in dealers is not usually in a beta state.


The beta release has nothing to do with hardware. The beta release is the Alexa Sonos skill, as stated here in the Alexa skill announcement, stickied to the top of the Announcements page:

https://en.community.sonos.com/announcements-228985/alexa-now-playing-on-sonos-6791301

A beta Sonos skill for Alexa is available to use today. For step by step instructions, take a look here.

In short, update to Sonos 8.0. Then, search for and add the Alexa Skill for Sonos in the Alexa app. Sign in through Alexa to your system and authenticate with Sonos and Amazon. Finally, discover devices on Alexa and you’ll be ready to go.


You are really splitting hairs. There is a difference between Sonos integration from an echo device to Sonos and a Sonos device. They even say on the Sonos One page it does everything Alexa does.
I don't think Amazon has released Alexa in Hong Kong, so Sonos hasn't added their support either. You'll need Amazon to release the entire Echo architecture, and then Sonos has to do some magic to get the skill out as well.
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I presume I can just add Sonos One and reuse my Play:1's for stereo pairs?
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I presume I can just add Sonos One and reuse my Play:1's for stereo pairs?
You got it. Once set up, you can use the Sonos One wherever you want. It can stereo pair or be set up as a surround speaker too, but you'll need to pair two Sonos Ones together, they don't bond with PLAY:1s for those setups.
Ah, so you can’t pair a Sonos One and a Play:1
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Ah, so you can’t pair a Sonos One and a Play:1
That's correct.
Ryan, thanks for all the quick responses.

If you setup 2 Sonos One as a stereo pair, it will be one zone in the Sonos app. Will it be considered one Alexa device in the Alexa app, or two?

To further elaborate, will both Sonos One's be listening 'as one'? Will Alexa respond out of both speakers (for non-music) or only out of the Sonos One that heard me?
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@VeeTee, you could always pick up an Amazon Echo Dot for the room instead of replacing players with a Sonos One. Also, we've been using capacitive touch for the last couple Sonos releases, the PLAY:5 gen2 and PLAYBASE both have it. It's really easy to use actually, and I think easier than buttons for that matter. You might want to play with one of them at a store to see how you like it. Large sections of the surface will respond to the touch.

Besides, with the Sonos One if you want to turn it down just say "Alexa, volume down," no buttons or touches needed at all.
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Ryan, thanks for all the quick responses.
You're welcome.
If you setup 2 Sonos One as a stereo pair, it will be one zone in the Sonos app. Will it be considered one Alexa device in the Alexa app, or two?
In Sonos, it'll show up as one Room. Both will be listed in your Alexa app though.
To further elaborate, will both Sonos One's be listening 'as one'? Will Alexa respond out of both speakers (for non-music) or only out of the Sonos One that heard me?
They will listen on their own, but only the one that hears you better will respond. They use beam forming technology to identify which speaker you're talking to, and then that one will respond and issue commands to the rest of the system.
Thanks for the response Ryan, it would be kinda cool if Alexa responded in stereo, but I can see where that would add some extra complication. It seems as if the Alexa part of it and the Sonos part of it operate separately.

So I guess that means that if you were using a different skill, like getting your news update, or having Alexa sing happy birthday, that won't be as a stereo pair (if setup that way) just over the Sonos One that heard you.
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Can I now control my Play:1 through my Amazon Echo or do I need to buy the SONOS ONE to make the integration work between the Echo and Sonos?