Question

Dot won’t play on Playbar but will on others.

  • 13 October 2017
  • 26 replies
  • 832 views


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26 replies

Make sure there are no conflicting names for Smart devices in your Alex app. If there aren't any, reproduce the problem, then check the translation in the Alexa app to see if it was correctly heard. If nothing out of the ordinary shows there, I would submit a diagnostic and post the reference number here. That way a Sonos tech can dig deeper.