We have tried the power cord on other sonos products and it works fine. I have also tried the power cable from one of my other known good sonos play units and there’s no change. We see no lights or other response indicative of power whatsoever. I believe there is something broken (fuse? diode?) in the power delivery system.
Can we open a ticket?
We have tried the power cord on other sonos products and it works fine. I have also tried the power cable from one of my other known good sonos play units and there’s no change. We see no lights or other response indicative of power whatsoever. I believe there is something broken (fuse? diode?) in the power delivery system.
Can we open a ticket?
It would probably be best to contact Sonos Customer Care via this Link:
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