I have 5 x Play 2 (Generation 1).
The S1 now longer allows connection to my Synology NAS.
What do I do with them? Or is there a way round the problem?
Best answer by Airgetlam
View originalI have 5 x Play 2 (Generation 1).
The S1 now longer allows connection to my Synology NAS.
What do I do with them? Or is there a way round the problem?
Best answer by Airgetlam
View originalManage to fix it. I have been away and not been able to return for 11 months due to COVID. All was working fine on my departure, but my family have never kept abreast of the Sonos App updates.
The Gen 1 Play 5’s are now removed from the S2 and will link to my Synology NAS via the s1 app.
That seems unusual. Both S1 and S2 use the same method of connecting to your NAS. It suggests there’s something different in your configuration of the files locations in the Sonos software. Perhaps removing it, and setting it up again might reset the connection? Conversely, submitting a diagnostic from both S1 and S2 and contacting Sonos support directly might give more concrete clarity as to what is going on.
S2 works fine - its the older Play 5’s with S1 - they won’t link to my Synology library. Even SonoPhone app won’t connect.
Thanks for the input. Will look at my NAS now.
Consider upgrading to Sonos Fives. You can get 30% off with the Sonos Upgrade Program:
https://www.sonos.com/en-us/upgrade
The Fives sound incredible. You won’t regret upgrading.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.