Should we be concerned? I think we should be.
Yesterday owners of the Sonos Dock were emailed telling them that from October onwards, with their next software update, that the Dock will no longer be supported and made obsolete and no longer work within the Sonos system. Earlier in the year owners of the CR-100 controller were also told that their controller would no longer be supported and no longer work. Two Sonos products in less than a year have been made obsolete. Let me repeat that, in less than a year 2 Sonos components have been planned by Sonos to be made obsolete. You can understand if the product failed due to its age but a software update planned and intended to make the components obsolete is quite worrying. And where does that leave Sonos owners who were earlier adopters of the technology? And where does that leave all Sonos owners?
Yesterday The "Sonos Support Team" tweeted that "Supporting the Dock within the modern Sonos system is no longer sustainable due to the age of the Dock's technology." Let's think about that for a second ...
Correct me if I'm wrong, but the first gen Play 5 was released as the zp120 before the Dock, so when will Sonos announce that it is no longer sustainable due to the age of its technology? And what about the Connect and the Connect Amp, both released earlier than the Dock, surely their lifespan, due to their age, will come around too? What technology separates both the Connects and the first gen Play5 from the Sonos dock that makes them future proof? We have all become accustomed to the disgusting planned obsolescence from technology companies (and I can say that as Sonos have planned to make the Dock obsolete from October onwards) in the vain hope to sell you the product again, but this is the first time a speaker company has adopted it which makes me very fearful indeed. I've suddenly become disillusioned for the future of the Sonos products that I have purchased off them in good faith because in all likelihood, I fear, it is only a matter of time before Sonos emails me to tell me that what I have is old technology and will no longer be supported and no longer work but I can always buy the new incarnation.