I’m in the process of moving to a new broadband provider and so have two WiFi networks in my house.
3 of my Sonos devices are on the new network (after I changed the Ethernet connection to one of the devices to the new network). But one stands alone on the old network. As i couldn’t choose the WiFi network (only the old network was listed in settings network and if I connect an Ethernet cable per support instructions it doesn’t let me change networks) So I reset the device, and with my phone on the new network I added the Sonos. For one album playing the device was on the new network. When I went to choose the next album the device (room) had disappeared from the list of rooms and durecenough when I switch my phone back to the old network, the device is connected back there again.
how can I get it to forget the old network and stay on the new one?