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VAT not being removed


Hello

 

im not aboe to make a VAT free purchase one EU country to another - I did this in February now its not showing an option. I was told on phone last week its a site priblem which should be recolved soon

Im buying in a Cyprus company for business use.

 

 

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Best answer by Ken_Griffiths 8 May 2022, 10:22

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Userlevel 6
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As I understand EU Vat rules, you cannot buy goods vat-free unless you a temporary visitor from a third country state.  If you are resident in Cyprus then the Cypriot vat levy should be paid when you place your order

You maybe best to speak to Sonos Sales Staff direct… I believe they can be contacted via this link:

https://support.sonos.com/s/global-sales-help 

…or perhaps search online for local contact details and see what they say.