Skip to main content
Wynbrg
Contributor I
December 21, 2021

upgrade program

Hello. I upgraded to the s2 app and lost the ability to use my connect. In the past I had 30% off for upgrade on the connect as I want to upgrade to Arc. After moving to the s2 app I can’t find the connect in the apps anymore so I can’t see the upgrade offer. Is there a way to put in serial number and check the upgrade offer another way?

 

Matt 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2 replies

    GuitarSuperstar
    Lead Maestro
    December 21, 2021

    Log in to your account on the Sonos website and under My Account, go to System.

    "Receive with simplicity everything that happens to you." - Rashi
      John B
      December 21, 2021

      The apps give you a view of your system and allow you to control it, so if the connect isn’t part of your system the app cannot possibly show it.  Follow @GuitarSuperstar ‘s advice.

      Terms & ConditionsAccessibility statement