upgrade program

  • 21 December 2021
  • 2 replies
  • 54 views
W

Hello. I upgraded to the s2 app and lost the ability to use my connect. In the past I had 30% off for upgrade on the connect as I want to upgrade to Arc. After moving to the s2 app I can’t find the connect in the apps anymore so I can’t see the upgrade offer. Is there a way to put in serial number and check the upgrade offer another way?

 

Matt 

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2 replies

G
Userlevel 7

Log in to your account on the Sonos website and under My Account, go to System.

"Receive with simplicity everything that happens to you." - Rashi
J

The apps give you a view of your system and allow you to control it, so if the connect isn’t part of your system the app cannot possibly show it.  Follow @GuitarSuperstar ‘s advice.

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