Hi l have a sonos that l haven't used for about 2 years. I have tried to use it and there's now nothing.
I have a small white box thing with a button with two arrows on. I have a slightly larger box with a mute button, and then volume button. The light on this is a solid yellow/orange colour.
I then have two black speakers both have a solid white light.
My app says there is no system connected.
Please help as l do t know what to do 😞
Sonos will not connect at all
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Connect the white box to your router with an Ethernet cable. The app should then be able to see it, and you'd need to update the firmware on it. At that point, it may see the speakers, but if not, connect them to the router with an Ethernet cable as well, and run the update process in them as well. You can probably do the together, or if your shy of cables, separately. 🙂
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.