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Has anyone received their order placed on/around Boxing Day? 

West coast USA. Ordered arc 11/24/21. Original shipment date estimated 12/31/21. Got an email 1/3/22 saying there will be further delays. Heard nothing yet.

Website currently says estimated ship by 1/21/22 if I placed the order today, so I better be high in the line for whatever forecasted inventory they are using for that. Don’t blame the issues on Sonos but they need to be more realistic with their estimates.

Lordy… I placed my order on 01/06/22 for the Sonos Theater Immersive set (2 x One SL, 1 x Gen 3 Sub, 1 x Sonos Arc) with an estimated ship date of 01/21/22 for the Arc and Sub, and 01/14/22 for the One SL’s. I did receive an email today stating the One SL’s have been further delayed, no other details given.

 

Now I’m worried I may be delayed by more than a month on the circumstances that you have been waiting for product since November. Best Buy stated they could deliver the Sonos Theater Immersive Set by 01/24/22, I am curious who would actually deliver first. I’ll be sticking with my order with Sonos, since they support and provide Medical, First Responder, and Military discounts of 15% to their customers, but my need of being satisfied by instant gratification purchases is not being met lol. 

Update: I received confirmation today that my Sonos Arc Sound Bar and Gen 3 Sub has been shipped and be delivered tomorrow 21 JAN 22.

This makes me extremely ecstatic, originally Sonos had the sub and sound bar being shipped “no earlier” then 21 JAN 22, but now it’s being delivered that day.

the 2 x Sonos SL has a ship date of 14 JAN 22, they have not been shipped, nor has there been and update other then “backorder” on my account. 
 

My original date of purchase for the whole system was 06 JAN 22.

 

How is that yoy get your order before me? I ordered 12/20/21 for Immersion Set in White. I live in East Coast and ordered the white set with my 30%.

West coast USA. Ordered arc 11/24/21. Original shipment date estimated 12/31/21. Got an email 1/3/22 saying there will be further delays. Heard nothing yet.

Website currently says estimated ship by 1/21/22 if I placed the order today, so I better be high in the line for whatever forecasted inventory they are using for that. Don’t blame the issues on Sonos but they need to be more realistic with their estimates.

Lordy… I placed my order on 01/06/22 for the Sonos Theater Immersive set (2 x One SL, 1 x Gen 3 Sub, 1 x Sonos Arc) with an estimated ship date of 01/21/22 for the Arc and Sub, and 01/14/22 for the One SL’s. I did receive an email today stating the One SL’s have been further delayed, no other details given.

 

Now I’m worried I may be delayed by more than a month on the circumstances that you have been waiting for product since November. Best Buy stated they could deliver the Sonos Theater Immersive Set by 01/24/22, I am curious who would actually deliver first. I’ll be sticking with my order with Sonos, since they support and provide Medical, First Responder, and Military discounts of 15% to their customers, but my need of being satisfied by instant gratification purchases is not being met lol. 

Update: I received confirmation today that my Sonos Arc Sound Bar and Gen 3 Sub has been shipped and be delivered tomorrow 21 JAN 22.

This makes me extremely ecstatic, originally Sonos had the sub and sound bar being shipped “no earlier” then 21 JAN 22, but now it’s being delivered that day.

the 2 x Sonos SL has a ship date of 14 JAN 22, they have not been shipped, nor has there been and update other then “backorder” on my account. 
 

My original date of purchase for the whole system was 06 JAN 22.

 

How is that yoy get your order before me? I ordered 12/20/21 for Immersion Set in White. I live in East Coast and ordered the white set with my 30%.

Hmmm couldn’t say, I reside in Pennsylvania. I ordered the black theater immersive set. 
 

I would double check and ensure your payment method is up to date, then call Sonos support for further details.

 

my 2 x one SL is still listed as backordered.

There are two immersive sets, one with Arc and one with Beam.  Assuming you meant the Arc version, I would assume one of either two reasons.  The first is that possibly Sonos tracks inventory for sets as a single item.  So even though they may have an Arc, Sub, and two One SLs in stock, they don’t have the set.  

The other  scenario is that they don’t have any white SLs in stock. to complete the set.

 

As an aside, it does bring up an interesting question.  Say Sonos has order A of Arc-Sub-Ones and Order B of Arc-Sub, order A placed first.  If they receive a shipment of Arc and Sub, do you ship to order B, even though it is not the first order?  Or do you hold the Arc and Sub reserved for order A till the Ones arrive?  I have no idea, not sure how it’s typically done.  And maybe that a reason to stock sets as single items in the warehouse.

 

edit:  just saw the post of above.  I would assume it has to do with the stock of white and black speakers then.

This is very troubling, since I ordered a set of 2SL speakers in white on 11/3/21 and have not received anything and people who have ordered after I did have gotten them!  Apparently it is not first come first served with Sonos!

This is very troubling, since I ordered a set of 2SL speakers in white on 11/3/21 and have not received anything and people who have ordered after I did have gotten them!  Apparently it is not first come first served with Sonos!

 

Did you use coupon?

This is very troubling, since I ordered a set of 2SL speakers in white on 11/3/21 and have not received anything and people who have ordered after I did have gotten them!  Apparently it is not first come first served with Sonos!

 

Did you use coupon?

They had a sale at the time I ordered.

I suspect it has much more to do with the item ordered, and perhaps some of where the items are shipped from. I could easily see ‘we got these items, but not those, so let’s ship what we can.’

I, too, am waiting on a device to ship. I don’t particularly think Sonos is randomly deciding not to ship to me.

I suspect it has much more to do with the item ordered, and perhaps some of where the items are shipped from. I could easily see ‘we got these items, but not those, so let’s ship what we can.’

I, too, am waiting on a device to ship. I don’t particularly think Sonos is randomly deciding not to ship to me.

 

Indeed, if you browse through the shop, you’ll see different shipping dates for different items and colors.  They don’t paint them at the warehouse.

West coast USA. Ordered arc 11/24/21. Original shipment date estimated 12/31/21. Got an email 1/3/22 saying there will be further delays. Heard nothing yet.

Website currently says estimated ship by 1/21/22 if I placed the order today, so I better be high in the line for whatever forecasted inventory they are using for that. Don’t blame the issues on Sonos but they need to be more realistic with their estimates.

Lordy… I placed my order on 01/06/22 for the Sonos Theater Immersive set (2 x One SL, 1 x Gen 3 Sub, 1 x Sonos Arc) with an estimated ship date of 01/21/22 for the Arc and Sub, and 01/14/22 for the One SL’s. I did receive an email today stating the One SL’s have been further delayed, no other details given.

 

Now I’m worried I may be delayed by more than a month on the circumstances that you have been waiting for product since November. Best Buy stated they could deliver the Sonos Theater Immersive Set by 01/24/22, I am curious who would actually deliver first. I’ll be sticking with my order with Sonos, since they support and provide Medical, First Responder, and Military discounts of 15% to their customers, but my need of being satisfied by instant gratification purchases is not being met lol. 

Update: I received confirmation today that my Sonos Arc Sound Bar and Gen 3 Sub has been shipped and be delivered tomorrow 21 JAN 22.

This makes me extremely ecstatic, originally Sonos had the sub and sound bar being shipped “no earlier” then 21 JAN 22, but now it’s being delivered that day.

the 2 x Sonos SL has a ship date of 14 JAN 22, they have not been shipped, nor has there been and update other then “backorder” on my account. 
 

My original date of purchase for the whole system was 06 JAN 22.

 

How is that yoy get your order before me? I ordered 12/20/21 for Immersion Set in White. I live in East Coast and ordered the white set with my 30%.

West coast USA. Ordered arc 11/24/21. Original shipment date estimated 12/31/21. Got an email 1/3/22 saying there will be further delays. Heard nothing yet.

Website currently says estimated ship by 1/21/22 if I placed the order today, so I better be high in the line for whatever forecasted inventory they are using for that. Don’t blame the issues on Sonos but they need to be more realistic with their estimates.

Lordy… I placed my order on 01/06/22 for the Sonos Theater Immersive set (2 x One SL, 1 x Gen 3 Sub, 1 x Sonos Arc) with an estimated ship date of 01/21/22 for the Arc and Sub, and 01/14/22 for the One SL’s. I did receive an email today stating the One SL’s have been further delayed, no other details given.

 

Now I’m worried I may be delayed by more than a month on the circumstances that you have been waiting for product since November. Best Buy stated they could deliver the Sonos Theater Immersive Set by 01/24/22, I am curious who would actually deliver first. I’ll be sticking with my order with Sonos, since they support and provide Medical, First Responder, and Military discounts of 15% to their customers, but my need of being satisfied by instant gratification purchases is not being met lol. 

Update: I received confirmation today that my Sonos Arc Sound Bar and Gen 3 Sub has been shipped and be delivered tomorrow 21 JAN 22.

This makes me extremely ecstatic, originally Sonos had the sub and sound bar being shipped “no earlier” then 21 JAN 22, but now it’s being delivered that day.

the 2 x Sonos SL has a ship date of 14 JAN 22, they have not been shipped, nor has there been and update other then “backorder” on my account. 
 

My original date of purchase for the whole system was 06 JAN 22.

 

How is that yoy get your order before me? I ordered 12/20/21 for Immersion Set in White. I live in East Coast and ordered the white set with my 30%.

Hmmm couldn’t say, I reside in Pennsylvania. I ordered the black theater immersive set. 
 

I would double check and ensure your payment method is up to date, then call Sonos support for further details.

 

my 2 x one SL is still listed as backordered.

Update 26 Jan 2022.

My shadow/black Sonos Arc and Sub have been delivered, but the Sonos One SLs are still listed as backorder.

Due to my curiosity and eagerness to have the full “immersion” now, I checked out Costco website and saw they had the Sonos One SLs available for purchase with a delivery date of 28 JAN. Soooo I placed the order. I already have a tracking number for them and I placed the order 2 hours ago….

 

I’m now having troubles canceling the Sonos one SL order from Sonos, but I’m sure a quick phone call will correct it, I originally sent an email. 

 

 

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