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3 replies

Sonosjunkie
Sonosjunkie
Prodigy III
February 18, 2021

No. Not at all.

Lounge: 5.1 Arc HT (2x Subs and 2xP5 rears) with LGOLED77CX. Kitchen: 2xOneW, 2xP3w with SubW. Bedroom: 2xP1s. Office/Studio: 2xP5w. Snug 2xP1s. Garage: 2xOneW. Also 3x Moves.
    Ken_Griffiths
    Ken_Griffiths
    February 18, 2021

    Assuming it was purchased from Sonos direct, I would contact the sales or support team to get the matter resolved.

    Here is a support link that hopefully provides the information and links that you will need:

    https://www.sonos.com/en-us/legal/terms

     

     

      Antifon
      Prodigy III
      February 19, 2021

      In fairness to the people that prepared it, that looks to just be polish - but it suggests that the prep was a bit inept! If it were mine, I would try a damp cloth just on the bits where the white is and see if it comes off. You may find that it’s as simple to solve as that.

      I’m not saying that it’s right, but that could save you the annoyance of packing it back up and shipping it back.

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