I bought a few items on Friday all of which are either on back order or pre order. I understand that I may not be charged right now until they ship, but I also did not even receive an order confirmation email. As you can imagine, this is concerning, but I think Sonos must have gotten my order since they charged my card $1.00.
Is this normal?
I have tried calling the line and spent a cumulative 2 hours on hold.