Answered

Unable to play Spotify Liked songs

  • 26 May 2021
  • 1 reply
  • 355 views
G

When trying to play songs from my Liked songs library in Spotify, I get intermittent swapping errors of “an error occurred 701” or simply “unable to add song to queue”.

All other playlists work without issue.

I have approx 4000 songs in my library however in researching this problem, it looks like a previous person advised that it should be able to accommodate ~6.75k (+/- depending on metadata.

Could someone assist in confirming how I can get around this error?

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Best answer by Corry P 27 May 2021, 09:39

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1 reply

Corry P
Userlevel 7
Badge +18

Hi @Georgina013 

Welcome to the Sonos Community!

Could you please unplug Sonos units and your WiFi router from the power for at least 30 seconds? Turn on the router and wait for WiFi to come online before turning Sonos units back on too.

Thanks.

If that doesn’t help, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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