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Starting system over again

  • 15 March 2021
  • 2 replies
  • 81 views

I changed routers but trying to get my speakers onto the new network has proven to be a disaster. How can I totally start my sonos system set up as if I had just received all my components? Delete system and rebuild system.

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Best answer by John B 15 March 2021, 11:33

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Userlevel 7
Badge +17

Would it be possible to use the same wifi credentials on the new router as you used on the old?\

If not:

  • Is the new network 2,4 GHz b/g/n (not "n only")?
  • Can you temoporarily connect one of your Sonos devices by cable?

Did you follow the instructions given on the Sonos website?

https://support.sonos.com/s/article/1061?language=en_US