I am running the S2 App on an iphone. I have a Beam and two Play1s connected as a surround sound system and a Play One in my office. None are wired, so I am using a wireless setup. I find that several times a day my app loses connection to the system, then it pops back up again. During this loss, the speakers still playy music (manually using volume up/down or pause play on the speaker also works) They also respond to Alexa OK when hte App loses them, So it looks like the speakers are connected OK to the router. It is an app connection issueto the sysyem. So I have removed and re-installed the S2 app. I have removed and setup the sonos system as new, I have turned off my router (left for 5 mins with no poweer) and ensured that I am using Channel 11 on the router. Still no joy. I culd wire my Beam to the router as they are close. IS that worth trying, or does anyone else have any other ideas?
Oh, and I have spent some time with Sonos support but it didnt help. I’m entirely sure he understood the issue and thought I was losing the total speaker functionality, rather than the app connection