Sonos Play 1 not connecting on either Sonos app.
it is on the network and via Alexa app can play no problem. Why can Alexa work it yet Sonos says not found after it identifies the speaker and serial number??!
connected with Ethernet cable but had to unplug to move so back to square 1.
In set up unable to join Sonos message
tried older app just the same.
def connected to Wi-fi network excellent signal tried off and oning everything.
During set up identifies play one and serial number but then all else fails.
during set up no Sonos Wi-fi ifs generated.
used to work fine on the S 2 app now very frustrating and turning me off buying any more sonos products quite frankly as wasting hours trying to set this up again.
Best answer by controlavView original