I have purchased Sonos One a week ago. Connected to Spotify premium family on my iPad and iPhone 7. It worked fine, later I tried to configure Alexa and Siri, and since then neither sonos, neither spotify can connect. If I change the spotify user to one of the family members, it works both ways form the same iPhone and iPad. I have already tried to reinstall/reboot both apps, but nothing changed. From my logic there should be some settings in the family version of spotify, which blocks the connection. Sonos radio works in both cases.
Any idea, what should I change? All sw are latest version.
Thx for your comments.