Sonos is playing, but none of my components is playing any sound. This includes my various speakers and my Port. Tried regrouping, made sure system was up to date, everything. Nothing works. Also tried different sources - my library, stations. In all cases, Sonos claims it is playing, but no sound.
And Sonos support is almost non-existent. I have been waiting for almost half an hour for a live agent on chat.
What happened to Sonos? Why has it become so unreliable?
Best answer by Xander P
Is there any difference in the status LED between the speakers which do play, and the speakers that don’t? I had a quick peek at a recent diagnostic from your system and a few of the devices were showing as being muted - if this is the case then they should have a green status LED.
Edit: Saw the most recent response after posting.
Glad to hear you’ve got the issue sorted out, however you certainly shouldn’t be having problems like this regularly, and it may still be worth getting in touch with the Support Team to take a closer look, and try to identify the underlying cause.