Sonos Five sound and volume issue

  • 20 March 2021
  • 1 reply

I just received my new Play 5 and after installation I noticed that the volume or the sound is not loud at all! The volume is more than 50% in Sonos app and still very weak compared to the Play One. Also the sound is kind of cheap flat..ets 

i added Sub gen 3 and the sound quality or loudness is not improved? It just like music without bass at all. 


EQ bass on +2

Trueplay ON 

Voulum limit OFF 

Line In Disconnected

1 reply

Userlevel 7

I suggest unplugging the Five from power for about a minute, redo Trueplay tuning, enable the “Loudness” setting, and adjust the EQ for bass and treble to a higher setting.