Folks,
Sonos plays my Pandora albums (so it does connect to Pandora and can fetch music from it) but does not play my Pandora stations.
It says “No music selected”.
However, on the PC controller, under the speakers I selected it shows the name of the station I am trying to play.
Anyone seen this?
Best answer by controlav
View original
+1
Yes, this is happening on my system as well. I noticed Pandora stopping intermittently last night (every couple of hours or so). Now it won’t work at all. Other services (Amazon Music, Apple Music etc.) seem to be working normally.
+23
Status page (link at the top of every page on this forum) says Pandora is having trouble https://status.sonos.com/?utm_source=ENsonoscommunity
+1
Pandora is working again on my system.
Thanks
It is working for me too,
The obvious question is: why isn’t there a link to the service status page directly from the controller?
Next time a service is not working, I’d love to know if that is a problem of my setup or not w/o wasting time trying this and that and the other.
Or maybe the link is there already and I do not know where to find it?
+17
Thanks
It is working for me too,
The obvious question is: why isn’t there a link to the service status page directly from the controller?
Next time a service is not working, I’d love to know if that is a problem of my setup or not w/o wasting time trying this and that and the other.
Or maybe the link is there already and I do not know where to find it?
Hi
While there is no direct link to that page, we do have in-app outage notifications that directly pulls information from status.sonos.com when you run into an issue such as a playback failure or failure to browse. Did you not receive any banner at the top of the screen when running into this issue while the outage was active? If not, please let me know, and I’ll feed this back to our engineers.
Hey
Unfortunately no. The controller just sat there, no notifications, nor anything else.
On the PC the controller said “unable to play the selected item” (or something like that), but on the phone (Android) it just said “no music selected”.
+17
Hey
Unfortunately no. The controller just sat there, no notifications, nor anything else.
On the PC the controller said “unable to play the selected item” (or something like that), but on the phone (Android) it just said “no music selected”.
Got it, thanks.
Just for future information, I’ll attach some images below that show an example of what these notifications look like. Please note, that you’ll only see them on the mobile apps and only when there is a corresponding message on status.sonos.com.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.