Good evening to everyone,
I have a customer with a Sonos system installed on a yacht, configured in Europe with a tablet with the Sonos app downloaded in Europe.
The customer has lost the tablet. He bought a new tablet and downloaded the Sonos app on American soil.
He has entered the correct credentials but the application does not allow you to make changes.
This is possible? If the devices have been configured in Europe with an app downloaded in Europe and you add a tablet with an app downloaded in America, is it normal to have problems?
Hope to be clear