Question

Radio stops playing on Sonos

  • 14 February 2021
  • 1 reply
  • 13 views

We run a sonos system with different players but without bridge. Excellent wireless network. But we loose every few minutes the contact to the radio stations. The duration of loss and the intervall of loass is never the same. Our internet connection is via fibre and stable. A restart of the controller did not help. Software is said to be updated.


1 reply

Userlevel 5
Badge +11

Hi @hundekuchen, welcome to the community.

 

Are you only experiencing audio dropouts with radio stations? Do you experience the same thing with other music services such as Spotify or Apple Music? 

I’d recommend giving our article on Music service audio issues a read and try some of the solutions there. If nothing on that page works, our Support Team would be more than happy to take a look at your system and help troubleshoot your issues.

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