I am having huge issues connecting with my iOS Sonos Controller to my Sonos Play1 speakers after recently installing a new Ubiquiti Unifi Access Point. I have spent days not trying to get the Sonos Play1 speakers to connect.
I have attempted the following.
- Changed RSTP to STP for the UAP port
- Enable Multicast Enhancement (Disabled and Enabled No difference)
Combine Name/SSID (Disabled and Enabled No difference)
Enable Multicast and Broadcast Filtering (Excluded MAC address for Sonos Play1 devices)
Enable IGMP Snooping (Enabled/Disabled No Difference)
STP with Priority 4096
Despite trying all of this I have not been able to connect to the Sonos Play1 without physically attaching a cable directly to a Play1 device. I am aware that I can use the SonosNet if I hard wire a device but I want to run the devices in Standard Mode over WiFi.
Why doesn’t this work?
All clients are on the same network/vlan as the Sonos devices and I still can’t connect?
Best answer by myatix
I have been troubleshooting this issue further and have found the following:
- If you enable “Multicast and Broadcast Filtering” you must create an exclusion for all Sonos devices and any device used to connect to the Sonos device. (EG: iPhone, iPad etc) (Settings>WIFI>Multicast and Broadcast Filtering)
- You must “Enable IGMP Snooping” at the network level. (Settings>Network>Enable IGMP Snooping)
- If you are using stacked switches or using a Spanning Tree Protocol then you will need to change from RSTP to STP and set the priority to 4096.
I hope this helps others with any issues encountered while setting up a Ubiquiti network.