Is anyone else having issues with Spotify via the Sonos S2 app?
For the last few months, I have had consistent issues including:
- Lags in response to controls (change volume, skip, change playlist, add/remove rooms, etc.) for up to 15-20 seconds
- Music dropping out (10-30 seconds) immediately after any change to a stream (skip, change playlist, volume, etc.)
- Failure of stereo pairs to operate together, either briefly or permanently, most commonly after in response to changing any of the functions listed above
I have chatted with wonderfully responsive Sonos support a number of times, and they have suggested the following, all of which I have tried to no avail:
- Change channels, which I have tried many times
- Change the position of my Bridge and wireless router - I have tried many configurations
- Validate that I have the Bridge connected to the proper port Ethernet port, which I have done.
Nothing has worked with respect to Spotify, but oddly, I don’t see nearly as many issues when playing Pandora.
Lastly, and just to be sure, I purchased a NEW Bridge and tested that as well, but the issue persists. I have 15+ Sonos devices in this location, and I am a very long-term owner and fan of Sonos. I saw that others had this issue, but I could not post this to those threads, so I’m hoping that others have experienced and solved this issue.
Anyone else seeing this?
Best answer by Airgetlam
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