I have sent you a diagnostic Data and its Number is 82306999. I can successfully Connect to mu playbar via wired eth.cable but I cannot Connect it via wi-fi. It can find all available wi-fi connection, but it cannot Connect to it. It says wrong password, but I am sure the password is right since I checked it via my smart phone.
I believed I could reset it to factory settings, but it is failed wi-fi connection again.
Could you please help me about the problem??? Thanks