my sonos MOVE disappeared from my system so i followed all solutions on website to add missing product. it was recognized and all was well until the next day and the same issue arose. when i followed solutions again, it now says it is not registered and when i try to finish adding move to system the error message says contact customer care.
added to this, the microphone is now not working so i cannot ask ALexa to play etc..when i press the MIC nothing happens.
Best answer by James L.View original