IKEA lamp interferes, music cut outs

  • 8 November 2021
  • 3 replies
  • 62 views

I have a smal apartment with the router in center of it and I have 3 IKEA speakers within just 8 meters width from the router. There is one speaker (IKEA lamp 8m away) that keeps getting music cut offs and loses the ability to control it from the SONOS app. I have changed the channel on the router to 11 and the speakers to 6. There is no walls between the speaker and the router and I have tried two different high performance routers with no difference. 

Between the speaker and the router I have a samsung tv, a Playstation 5 and a Logitec z906 system. The SONOS speaker seems to stop working when the PS5 is ON, while it seems to work (at least it works better) while the PS5 is in standby/turned off. Can the PS5 cause this problem or is the cut offs random?

 

DIAGNOSTIC: 12583358


3 replies

Userlevel 7

Yes, it is possible that the PS5, or other device, is causing wireless interference.

Read more about how to reduce wireless interference here:

https://support.sonos.com/s/article/3286?language=en_US

Yes, it is possible that the PS5, or other device, is causing wireless interference.

Read more about how to reduce wireless interference here:

https://support.sonos.com/s/article/3286?language=en_US

I have done all steps mentioned. I guess the only solution is to use ethernet then

If you can at least wire-connect one of the Sonos devices you may get a better connection result.

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