How can I get in touch with customer support in Spain?

  • 24 January 2022
  • 2 replies
  • 28 views

Hi,

I want to return Sanus Speaker Stand. I buyed 13/01, and is not working for me due to the huge stand up floor piece. I want to buy the wall mount instead https://www.sonos.com/es-es/shop/wall-mount-one-play1-pair

Both are same money, so I want to return the stands and get the wall mount, but there’s no way in Spain to chat or call anyone at Sonos. Seems the customer support is very bad and I’m wrting here. Also I’m trying to print a label for return and the page I get doesn’t give me the label.

 


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2 replies

Userlevel 7

Have you tried calling the number for your region on this page?

https://support.sonos.com/s/contact?language=en_US

Hi, yes, I did it, but there was anything to respond.

I finally get in touch via chat, but it started to work at 13:30pm...I think it’s a very strange hour to start working…