Exhausted with Sonos problems

  • 23 November 2021
  • 2 replies

My Sonos system needs re-setting daily and I am exhausted and about to give up and find an alternative sound system. I bought a connect in the hope that would help but it didn’t. The App struggles to find the system and constantly needs me to re-set our router which is rather inconvenient with my wife and I working from home and I would rather not have to run around my house each day fixing what I see as Sonos failings. Should I delete the App and start factory setting all 8 of the speakers?


Best answer by UKMedia 23 November 2021, 16:39

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2 replies

Userlevel 7
Badge +20


Please don’t factory reset your devices, you’ll delete any diagnostic information they have.  Please see my article here: Tips & Tricks - Resolving random issues impacting Sonos devices.. | Sonos Community

Userlevel 7
Badge +22

The problem is your router. Please tell us which one you are suffering with. 

A Boost is a better choice to avoid dumb router problems than a Connect.