I have been having connection issues with my Play:1ever since I switched to S2. The app will show unable to connect at first. I have gone through the re-setup process so many times that I gave up. Then I realize if I leave the app on without doing anything it will connect after some time - usually more than 10 mins. Does anyone else have this issue? Also why is there no email support? I cannot find any similar issues here or in your support page. How can I get technical support directly other than posting in this community chat?