Big Sur and connection issues

  • 16 April 2021
  • 1 reply
  • 108 views
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I have recently upgraded my iMac and it came with Big Sur 11.2.3. When opening my Sonos desktop app and trying to connect to our system i get the following. The nearest speaker is about 8 feet away.

 

The firewall is off

I have tried

  • uninstalling and reinstalling the app
  • turning the computer off/on
  • resetting the router - when i did this is recognised the system but when i quit the app and re-opened it was back to the message above

The system works fine on my iPhone, my partners iMac (Catalina) and other bits if kit...so it seems a Big Sur problem.

 

Any suggestions?

 

Thanks

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1 reply

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Update - on reading another post I uninstalled everything and re-installed the S1 app, this recognised the system but could not connect as not the right app (which was expected). It prompted me to update to S2, which I have, et voila, it now connects to my system. Yesterday I uninstalled and re-installed the S2 app a number of times and it did not work...

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