I lost my sound with the beam which was plugged into my Samsung tv; when I clicked onto see if the sound was working it showed voice was coming through. I changed my beam from the living room; same thing happened then replaced the second beam hdmi and it worked. Why would the beam hdmi fail as only had the beam for 3months. Can I use any hdmi cable for the arc function to work as at the moment only have one of my sonos systems connected
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Userlevel 5
+16
Hi
Please submit a diagnostic report from your Sonos system for us to check. Just include the confirmation number in your response so that we can look up the information.
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