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arc volume became soft after last update

  • 7 May 2022
  • 1 reply
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After the last update the arc volume has gone down and now I have to set it to 60plus when watching a movie. Looks like another screwup on the engineering side 

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Best answer by Airgetlam 7 May 2022, 11:29

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Or perhaps a local issue, as neither of my Arcs changed volume at all after the last update. 

Perhaps it would make sense to submit a system diagnostic, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.