Recently my connect amp would power up for a second then the light would go dark. Opened up a ticket and they came up with a “power failure”.
The call center said I will need to replace my “old” unit for a new AMP. The cost will be $459! I paid $500+ for the Connect AMP in 2016 and didn't power it up until April 2017 when we moved into the house. Where is the reliability? There is no servicing of the Connect AMP???
There are no authorized service center’s for these units. This seems super shady! This is the kind of shady tactics State’s Attourney Generals like to know about.
I have no less than 8 Sonos units in our home. Heck, the Play 3 we purchased back on 2011 and it still going!