Answered

2 Play 1s suddenly stopped working, cannot be found via app

  • 25 June 2021
  • 3 replies
  • 45 views

Hi all

 

As the subtitle describes. I got 2 PLAY 1 speakers in my system. Have been working like a charm for many years.

However, they suddenly stopped working. The app is not seeing them anymore, I did all I could find on the net to reconnect but w/o any luck.

Led light is full white, sometimes it starts to blink and goes over in a period of full white again.

 

 

Opened up a diagnostic ticket:

492365961

icon

Best answer by ThomasVDB 28 June 2021, 12:51

Hi All, ticked solved thanks to efficient sonos helpdesk.

thanks

View original

3 replies

Userlevel 7

It sounds like the speakers are having problems staying connected to your WiFi network. Have you tried unplugging the speakers from power for a couple of minutes and rebooting your router and phone?

Hi All, ticked solved thanks to efficient sonos helpdesk.

thanks

Was BTW just an issue related to my wifi setup. Booster on router.

Reply