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I have a turntable (Rega Planar 1 Plus) connected by line-in to a Five with another Five as a stereo pair.  Additionally I have an Arc, Sub, One, One SL, Beam, 3 Play 1s, Roam and Ikea Symfonisk in various rooms.

I can group any or all of my other speakers without issue when streaming from Spotify but when I play vinyl through the Five then group other speakers, I experience annoying, intermittent drop-outs on my other speakers.  The Fives play fine.

I have reset the system (by unplugging all of the speakers then the router then rebooting the router then connecting the speakers) but the issue is persisting.

It seems strange that there are no issues when streaming but when I play vinyl the sound keeps dropping in and out.  I’ve tried playing Spotify on the Fives first then adding other speakers one at a time but all of the other speakers are fine with Spotify but suffer the same issue when playing vinyl.

I have the facility to hard wire on of the Fives to a wifi extender by ethernet but not sure that would really help (as the streaming seems fine, it’s only when using line-in)?

 

 

The line in tends to be (at least potentially) more data than a normal music stream, which means it would be more sensitive to possible wifi interference . I’d certainly do what I can to see if that’s the case, but if you find nothing that helps, I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it. But don’t post the resulting diagnostic number here, they get sensitive about GDPR.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

You could also try setting a longer Audio Delay in settings for the Five. 

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