New address and internet provider. Reset and connected with Ethernet. Worked for five minutes. Now I can’t connect to Wi-Fi, Sonos network is not on Wi-Fi. Products are not recognized. Cannot connect individual speakers or system. Deleted Sonos app and tried again with new app. Same problem on previous Wi-Fi at previous house. Sonos seems to find a new problem each time I find a potential solution. I have been without music now for three weeks. Either a solution is found in next week or I trash sonos products
Page 1 / 1
Does your router combine the 2.4 and 5 GHz bands? If so disable band steering in the router’s settings.
Thanks guitarSuperstar. Router has a feature to allow “learning”, so I followed procedure to disable 5 G for 30 minutes. We will give that a try.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.