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New address and internet provider.  Reset and connected with Ethernet.   Worked for five minutes.   Now I can’t connect to Wi-Fi, Sonos network is not on Wi-Fi.  Products are not recognized.  Cannot connect individual speakers or system.  Deleted Sonos app and tried again with new app.  Same problem on previous Wi-Fi at previous house.   Sonos seems to find a new problem each time I find a potential solution.  I have been without music now for three weeks.    Either a solution is found in next week or I trash sonos products

Does your router combine the 2.4 and 5 GHz bands? If so disable band steering in the router’s settings.


Thanks guitarSuperstar.   Router has a feature to allow “learning”, so I followed procedure to disable 5 G for 30 minutes. We will give that a try.


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