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wifi connection issues with sonos one

  • May 23, 2023
  • 3 replies
  • 263 views

Trying to connect a Sonos One to a TalkTalk wireless network - it won’t connect and shows up as incompatible in the app - any suggestions ? 

Best answer by Airgetlam

Does this ‘Talk Talk’ network match the information listed here?

 

https://support.sonos.com/en-us/article/sonos-system-requirements

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3 replies

Airgetlam
  • Answer
  • May 23, 2023

Does this ‘Talk Talk’ network match the information listed here?

 

https://support.sonos.com/en-us/article/sonos-system-requirements


  • Author
  • Contributor I
  • May 26, 2023

There’s no reason I can see that it shouldn’t connect to it 


buzz
  • May 26, 2023

I did a little poking and saw a few complaints by others attempting to connect SONOS to the TalkTalk router. There was some indication that splitting the 2.4 and 5GHz networks was helpful.  Wiring the ONE to the router during setup might help. Make sure that the correct WiFi credentials are entered while the unit is wired.