If you have a complicated SSID or special characters in your pass phrase try simpler ones to see if that solves the connection issue. 

Some newer routers have issues, which specific router do you have?

Thanks @Stanley_4.  There is a special character in our network name, maybe that is the culprit.  The Arc and Move connected just fine but the Era 100 seems to be having issues.  I’ll rename the network and hope that resolves the issue.