Volume setting when playing something is not applied

7 replies
170 views

I set my Era 100 to 30% Autoplay Volume. When I start my Chromebox at night, it connects automatically, and the volume is set to 30%.

On the next morning, I want to listen to (quiet) music when I’m working. I select a station and select the speaker (SONOS Büro); the volume is still at 30% (picture 1).

I change the volume to 2% and click on “Play” (picture 2).

The speaker starts playing, but on 30% (picture 3)!

This can only be a bug. Please look into this, thank you very much!

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Corry PAnswer

Sonos Staff

Hi @MO92119

Thanks for your post!

Were were able to reproduce this behaviour in our own testing - thanks for reporting this! We will investigate.

In the meantime, please change the volume in the Now Playing screen before selecting your music - that should prevent anything from playing too loudly.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

106rallye

What happens if you press play and then lower the volume? In my experience the music won’t plat immediately, so you won’t be “blasted” by music on 30% volume.

M

MO92119Author

Trending Lyricist I

Of course, I can press “Play” and then lower the volume afterwards. That’s currently my workaround.

However, if there is an option to set the volume upfront, I expect it to work...

N

nik9669a

Senior Virtuoso

I think that:

In picture 2 you’re still in the alarms section. You make an “edit” but don’t save it.
In picture 3 you’ve selected a different piece of music to play and started the stream. At that point, volume is still 30%.

Maybe you need to schedule a “silence” track, playing at 2% volume, to play at some time after your 30% selection has finished and before you want the quieter play.

M