volume changes on its own
The volume keeps lowering on its own
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I believe I've replied to you in another thread, but if not, I'd highly recommend that you submit a system diagnostic within 10 minute of experiencing this issue, and call in to Sonos to discuss.
Hi derekkeane, welcome to the Community!
On each IOS device that you're using to control Sonos, please perform the following steps:
Tap the "Settings" icon (the gear icon)
Scroll down to the Sonos icon and disable the 'HW Vol Control' and the 'Lock Screen Controls' under the program options.
Sonos app on iphone 7
2 play 5s
Music stream via spotify
Any chance you could read the post before yours, and take the requested action?