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Answered

Using two different accounts and systems on one app

  • February 18, 2024
  • 4 replies
  • 112 views

Hi! I have a speaker at work logged into work email and uses bosses accounts. Now I have one at home and I can’t log out of the other email and use mine. It tells me to use the work email. I want to be able to log into my personal account and use my personal streaming services and record player at home. Any advice on what I’m doing wrong?

Best answer by jgatie

https://support.sonos.com/en-us/article/transfer-your-sonos-system-to-a-new-account

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4 replies

jgatie
  • Answer
  • February 18, 2024

  • Author
  • Contributor I
  • February 18, 2024

Thanks. If I transfer his to my account does it take away the ability for everyone at work to use it? I need to be able to log into both accounts for both systems. 


jgatie
  • February 18, 2024

Thanks. If I transfer his to my account does it take away the ability for everyone at work to use it? I need to be able to log into both accounts for both systems. 

 

You should be able to use the app on both systems.  It will know which account to use as it connects. 


  • Author
  • Contributor I
  • February 18, 2024

Perfect. Thank you so much! Got it working at home.