Contributor I

Update issue

2 replies
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I got this issue while trying to add a new device via your application. An alert display that "There was a problem checking for updates." and I tried again but it didn't work. It showed another alert that said "We couldn't update your products. Check your network connection and try again later."

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Airgetlam

Are you running any port blocking software, VPNs, or using a controller device that has a work profile installed? Have you rebooted both the speakers and your router?

Bruce

buzz

Grand Maestro

Which router/gateway are you using?

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