Contributor II

Answered

Unable to Connect Try again later

7 replies
560 views

I have added a few speakers recently, they will not group play and i get this error. Individually i was able to play music from them and the RAY i added plays on the TV fine but will not group play. I tried to change the network, no difference and same error.

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K

kp8Answer

Lyricist I

Manual check for updates, fixed. Although the sonos app crashed. Must have worked?

Stanley_4

Grand Maestro

Power down all Sonos, reboot router, power up all Sonos. Check and do any updates.

If there are any updates try again once finished, if still not right do the power/reboot again.

J

jetboatrichAuthor

Contributor II

Power down all Sonos, reboot router, power up all Sonos. Check and do any updates.

If there are any updates try again once finished, if still not right do the power/reboot again.

26 units in the home, that will take some time :(

J

jetboatrichAuthor

Contributor II

I powered everything down, full reset and still no go. Strange how I can play independently but not as a group

Stanley_4

Grand Maestro

I added remote power switched to all my difficult to unplug Sonos to make the pain less.

If it is still acting up after all that a call to support is likely needed.

K

kp8

Lyricist I

How is this the answer?? LOL

Had not used groups since October, worked ok then, today it is not working. I can see another thread that was closed. Is there an actual fix for this issue?

K

kp8Answer

Lyricist I

Manual check for updates, fixed. Although the sonos app crashed. Must have worked?

Stanley_4

Grand Maestro

No idea who selected that answer.

Also I type bad and autocorrect makes it worse.

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