I purchased a new Sonos Ray for my son. We hooked that up to his Samsung TV in a snap using an ethernet cable to his router and the included optical cable to his Samsung. The problem we now have is that my older Play 1s (x2) that I gave to him won’t connect. We can get blinking green lights on both but, they continually fail to connect.

Prior to giving him the Play 1s, I “removed” them from the room they had been in and then I reset them using the Play/Pause and +Volume button procedure at my house.  At his place, everything seemed good-to-go… until we tried adding them into his newly created  Sonos system/network (he never had a Sonos product until now). It would say “Connected” but then kept trying to connect and then fail. After several attempts, we unplugged them.

My questions: Could the Play 1s still be linked to my system/account?  Do we need to connect the Play 1s via ethernet cables? (It’s my understanding that the Ray will shoot the sound to the Play 1s).  Do I need to hold down the Play/Pause and +Volume button when adding the Play 1s?  Should I plug one in at a time? At one point it prompted us to add them as Surrounds. We eventually wanted “Stereo Pair” but, never got to that point.

Thanks for any advice you might have.