I am at the end of my tether. I have wasted hours trying to get my system to work after one of my speakers (a Play 3) showed as needing to be updated. I tried this, it didn’t work (said it couldn’t update and couldn’t connect to Sonos).
I did a reset of that speaker and things have only got worse. Now, none of my five speakers work. I have followed all the steps your Support pages suggest multiple times (turned off router, waited, turned off speakers and then turned them on again, etc, etc).
I have tried to submit diagnostics but they can’t be sent either. Please, please can someone help. No changes to my router or settings.
I’m so fed up with it all.